One
Responding and adapting to climate change, including how to meet the sector’s ambition of net-zero emissions.
Two
Restoring and improving the ecological status of our water environments, protecting current and future customers from the impacts of extreme weather and pollution
Three
Understanding long-term operational resilience and infrastructure risks to customers and the environment, finding solutions to mitigate these in sustainable and efficient ways.
Four
Testing new ways of conducting core activities to deliver wider public value.
Five
Exploring the opportunities associated with open data, stimulating innovation and collaboration, for example, encouraging new business models and service offerings that benefit customers, including those in vulnerable circumstances.